Hotel Lobby Candle

<p id="isPasted">At this time, we only ship within the United States, including Alaska, Hawaii, and Puerto Rico. While we do not offer international shipping at the moment, we hope to have a solution in the near future.</p>

At this time, we only ship within the United States, including Alaska, Hawaii, and Puerto Rico. While we do not offer international shipping at the moment, we hope to have a solution in the near future.

International Shipping

SHIPPING

What are the details of your Corporate Gifting program?

CORPORATE GIFTING

Shipping Timeline

Shipping Cost

Fulfillment Times

Express Shipping

CARRIER INFORMATION

Lost or Stolen Packages

Order Rerouting

Damaged Packages

Special Delivery Request

Tracking Status

Return & Exchange Policy

Order Cancellation

RETURNS & EXCHANGES

What are your candles made out of?

Are your fragrances natural?

What is the fragrance load?

How do I burn my candle evenly?

Can I repurpose my candle?

How do I fix tunneling?

Candle Safety Tips

CANDLES

How do I use a diffuser for the first time?

How do I refill my diffuser?

What are some best practices when setting up and using my diffuser?

DIFFUSERS

Do you offer samples?

Where can I sample your perfumes?

SAMPLING

PRODUCT INFORMATION

What is a Hotel Lobby Candle subscription?

How do I sign up for a subscription?

How do I make an account?

How do I access the customer portal?

How do I make changes to my subscription?

When will my subscription be delivered?

What if my address changed?

Is there a cut off date for if I need to cancel or make any changes to my subscriptions?

How do I cancel my subscription?

What payment methods are available for subscription orders?

How do I update my billing address, shipping address, or credit card information for my subscription?

Can I use a discount code on my subscription?

SUBSCRIPTIONS

Gift Ready Product

MISCELLANEOUS

International ShippingUpdated a month ago