Hotel Lobby Candle

<p>Hotel Lobby Candle currently ships with FedEx, UPS, USPS or Amazon Shipping. Delivery can take anywhere from 2 to 6 days from when the package leaves our warehouse depending on your location. You may experience delays during the busy Holiday season due to increased carrier volume. Express shipments will be handled by the carrier that can offer 2-day delivery based on your purchase location. Selecting express shipping does not guarantee same day fulfillment although we will make our best effort to do so. Our warehouse is closed on most weekends and Holidays. You will receive an email confirmation along with tracking once your order is on its way to you. Complementary domestic shipping does not apply to Alaska or Hawaii.&#xA0;</p>

Hotel Lobby Candle currently ships with FedEx, UPS, USPS or Amazon Shipping. Delivery can take anywhere from 2 to 6 days from when the package leaves our warehouse depending on your location. You may experience delays during the busy Holiday season d

Shipping Timeline

SHIPPING

What is the minimum order for the Corporate Gifting program?

What are the details of your Corporate Gifting program?

What is the minimum order requirement for the Corporate Gifting program?

CORPORATE GIFTING

Shipping Cost

Fulfillment Times

Express Shipping

CARRIER INFORMATION

Lost or Stolen Packages

Order Rerouting

Return to Sender Packages

Damaged Packages

Special Delivery Request

Tracking Status

International Shipping

Return & Exchange Policy

Order Cancellation

RETURNS & EXCHANGES

What are your candles made out of?

Are your fragrances natural?

What is the fragrance load?

How do I burn my candle evenly?

Can I repurpose my candle?

How do I fix tunneling?

Candle Safety Tips

CANDLES

How do I use a diffuser for the first time?

How do I refill my diffuser?

What are some best practices when setting up and using my diffuser?

DIFFUSERS

PRODUCT INFORMATION

What is a Hotel Lobby Candle subscription?

How do I sign up for a subscription?

How do I make an account?

How do I access the customer portal?

How do I make changes to my subscription?

When will my subscription be delivered?

What if my address changed?

Is there a cut off date for if I need to cancel or make any changes to my subscriptions?

How do I cancel my subscription?

What payment methods are available for subscription orders?

How do I update my billing address, shipping address, or credit card information for my subscription?

Can I use a discount code on my subscription?

SUBSCRIPTIONS

Gift Ready Product

MISCELLANEOUS

Shipping TimelineUpdated 2 months ago